On September 11, 2001, the air was sizzling with anger—and the anger got hotter as the hours passed. That, anyway, was one finding of a 2010 analysis by Mitja Back, Albrecht Küfner, and Boris Egloff of 85,000 pager messages sent that day. The researchers employed a commonly used tool called Linguistic Inquiry and Word Count, or LIWC, which teases out information from the frequency of word usages in texts.