What The Study Did: Researchers analyzed each state's department of health website for accessibility and usability challenges. Findings suggest state health department COVID-19 vaccine website accessibility and usability challenges create frustration, may promote health disparities and contribute to overall ineffective and inequitable distribution.
Authors: Raj M. Ratwani, Ph.D., of the Medstar Health National Center for Human Factors in Healthcare in Washington, D.C., is the corresponding author.
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(doi:10.1001/jamanetworkopen.2021.14861)
Editor's Note: The article includes conflict of interest disclosures. Please see the article for additional information, including other authors, author contributions and affiliations, conflict of interest and financial disclosures, and funding and support.